Shipping & Returns
Shipping Rates
Ontario
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Enjoy free shipping on orders of $75 CAD or more (before taxes) within Canada excluding remote & difficult to serve locations.*
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Canadian orders below $75 CAD are subject to a flat-rate $12 shipping fee
Rest of Canada
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Enjoy free shipping on orders of $149 CAD or more (before taxes) within Canada excluding remote & difficult to serve locations.*
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Canadian orders below $149 CAD are subject to a flat-rate $12 shipping fee
United States
- Enjoy free shipping on orders of $199 CAD or more (before taxes) to United States excluding Alaska, Hawaii, and U.S. Territories.
- We offer flat-rate shipping on orders under $199 CAD, see chart below:
| Purchase Amount | Shipping Cost |
| $0 - 50 | $12 |
| $51 - 125 | $17 |
| $126 - 198 | $20 |
| $199 or more | Free Shipping |
Other Shipping Info
- All orders are shipped within 1-3 business days after processing excluding holidays and you will be notified of any delay. If there is an issue with delivery times or availability, we will contact you by phone or via email within 48 hours to discuss the shipping and delivery options.
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If you have any issues with your delivery, or your order was not completed to your full satisfaction, please contact us at hello@littlehappybooks.com and we will sort it out for you.
Returns/Exchange
- If you change your mind, you can exchange your product or receive a store credit within 30 days of the shipping date.
- Items must be unopened and in original packaging.
- Items must be shipped back to our Toronto location. Customers are responsible for shipping charges.
- To exchange your purchase, simply contact Little Happy Books to place your new order and receive your return authorization number. Your exchange will ship within 1-3 business days after we receive your product(s). Please note, customer is responsible for return shipping unless original item is defective or damaged in shipping.
- If you received a defective or wrong item, please contact us immediately and we will sort the issue out for you.
After 30 days (from shipping date), items cannot be returned and are a final sale. We pride ourselves in maintaining high quality standards and cannot take back items that have been used, damaged or are not clean. We like to ensure a level of integrity for other customers who may purchase a returned item and cannot in all confidence put items back on the shelf knowing they do not meet the above criteria.
Cancelling an Order
All cancellations are subject to credit card transaction fee charged by Shopify. To cancel an order, please contact us at hello@littlehappybooks.com as soon as possible. If your order has not yet shipped, we will attempt to cancel your order and provide confirmation within 24 business hours. If your order has shipped, we will refund your payment minus the transaction fee and shipping as soon as we have received the item(s) back from you and processed them at our warehouse.
Exceptions
*Some areas are excluded from our Free Shipping policy. Free Shipping is eligible for orders shipping within Canada.
These exception areas include: Yukon, Northwest Territories, Nunavut & the following postal codes:
- British Columbia: V0W, V0C, V0T, V0J, V8J, V0V, V8G, V8C, V0T, V1J, V1G, V0E, V0B, V0K, V0N
- Manitoba: R0B, R8N, R8A, R9A, R0L
- Alberta: T0H, T8S, T0G, T0A, T0P, T0C, T0J
- Saskatchewan: S0M, S0J, S9X, S0P, S0E, S0L, S0N, S4H, S0C, S4A, S0G
- Quebec: G8P, G0V, G0W, G0T, G0H, G0G, G5B, G0C, G4X, G0C, G0J, G5J, G4W, G4T, G0E, G5H, G0K, G5R, G0L, G5T, G5A, G8M, G8J, G8L, G8K, G8H, G8N, G7P, G7B, G7N, J1T, J0A, J1Z, J5V, J3T, J6E, J0R, J8C, J0T, J0K, J9L, J9E, J0X, J0W, J0M, J0Z, J9P, J0Y, J9P, J9T, J9Z, J0T, J0H
- Ontario: P0V, P9N, P8T, P8N, P0W, P0Y, P0X, P9A, P0T, P0L, P5N, J0T, N0G, K0C, N0L
- Newfoundland & Labrador: A0P, A0R, A2V, A0K, A0A, A0H, A0E, A0C
- Nova Scotia: B0E, B0S
- Prince Edward Island: C1B
Items shipping to some remote postal codes are not eligible for Free Shipping.
Cancelling items may affect your order's eligibility for Free Shipping.
Offer applies to deliveries within Canada only and may be subject to other shipping restrictions depending on the items ordered.